Job Posting
Administrative Assistant
Position: Administrative Assistant
Reports to: Program Director
Department: Tribal Child Support Services
General Summary Description:
Administrative Assistant is responsible for greeting all visitors, clients and individuals while presenting a good first impression of the Child Support Services Program, assist with visitor/client inquiries, whether in-person or on the telephone, direct to the appropriate office or individual, supply information regarding the program to all visitors, clients and individuals, a daily account of staff schedules in the office and general administrative and clerical support.
Duties & Responsibilities:
● Responsible for greeting all individuals entering the office and directing to the appropriate destination;
● Responsible for answering all telephone calls, identifying the caller, nature of the call and directing the caller to the appropriate person. If the person is unavailable, must take a detailed message from caller including but not limited to: name, phone number, nature of call, time of call and person called upon;
● Responsible for providing program information to clients, visitors, callers, the general public and assist the same with all inquiries;
● Responsible for performing general administrative and clerical support including but not limited to: draft letters, memos, email correspondence, reports and other program related documents, collect, sort, distribute all incoming and outgoing mail/packages;
● Responsible for scheduling appointments, maintaining a current client appointment calendar and a daily staff “in-office” schedule;
● Assist with the set-up and organization of all “in-office” meetings, i.e…ensuring meeting area is clean, amenities available and all necessary files, documents and equipment are set-up and ready;
● Must perform program mandated functions, including but not limited to: customer and community outreach, quality assurances, program improvement, training and any other function as requested by the Child Support Services Director;
● Must maintain complete confidentiality in accordance with our Employee Confidentiality Statement;
● Responsible for maintaining a neat and tidy reception area and all areas visible to the public;
● Any and all other duties as required and assigned.
Minimum Qualifications:
Education:
● High School Diploma OR GED;
Licenses & Insurance:
● Must have a valid Driver’s License;
● Must be insurable through 1FSIC auto insurance;
Training & Experience:
● 6 months training and/or experience in an administrative assistant role;
● 6 months of training and/or experience working in an office setting.
Additional Qualifications & Skills:
1. Communication
2. Time Management
3. Attention to Detail
4. Organizational Skills
5. Problem Solving
6. Computer Proficiency
7. Teamwork
9. Adaptability
8. Customer Service
10. Detail Oriented
11. Research Skills
12. Confidentiality
13. Database Management
14. Dependable
15. Professional Office Etiquette
16. Critical Thinking
Privacy Act: This position must comply with all requirements and provisions of Subpart D of 45 CFR 309, which includes the Privacy Act, 5 U.S.C. §552a.
Background Check & Drug-Free Workplace Policy: The individual selected shall agree and abide by the 1 Family Services in Indian Country, LLC’s Background Check and Drug Free Workplace Policy. The individual selected must agree and consent to a background check and drug screening PRIOR to employment.
Indian Preference: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required. IFSIC reserves the right to revise this job description at any time. This job description is not to be construed as a contract for employment.
Additional Information
Position Type : Full Time
Closing Date: 06/15/2026 |
