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An image displaying a plaque of the Seminole Trail of Tears, an old map and descriptive sheet about the Seminole Beginnings

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Job Posting

IT Tech
Position: IT Tech
Reports To: IT Director
Department: IT
FLSA Status: Non-Exempt

Job Purpose: Develops and maintains information systems including website, interface, financial applications and software support and development. Conducts systems project planning, design, documentation, training and installation. Support users in everyday activities involving electronic equipment. Quickly finds solutions to problems and implements them without violating security policies or data integrity. Maintains confidentiality, privacy and user security.

Job Duties:
Satisfactory job performance will be determined by successful execution of the following:
• Performs regular systems monitoring including verifying the integrity and availability of all hardware, server resources, systems and key processes; reviews system and application logs and verifies completion of scheduled jobs such as backups.
• Secures systems by developing, administering and monitoring system access; establishing and treating disaster recovery policies and procedures; completing backups and maintaining documentation.
• Assists with system maintenance and modification as needed.
• Coordinates the analysis of data gathering considering all available solutions; proposes recommendations for implementation of application system and inter-system communications enhancements.
• Implements software on new and existing systems for department and individual use.
• Develops, maintains, and updates functional operating manuals and contingency plans; outlines methods of performing work in accordance with established policies and procedures.
• Directs, configures and implements server and client-side systems applications.
• Coordinates all new system installations and upgrades from a system perspective, and project implementation with specific product vendors.
• Assists with training personnel on MIS and new applications system changes.
• Develops and maintains all user and MIS documentation.
• Provides coordinated support with the MIS Manager, and Database Administrator as needed.
• Provides on site and/or remote support for users experiencing technical difficulties.
• Research, diagnose and resolve technical problems in a professional and timely manner.
• Maintains knowledge of all Seminole Nation's information, software, hardware and operating systems.
• Keeps abreast of industry trends and new technologies.
• Maintains professional and technical knowledge by conducting research, attending seminars, educational workshops, classes and conferences.
• Perform other duties as assigned.

Knowledge, Skills and Abilities:
• Knowledge of information systems, technologies, and applications.
• Knowledge of Windows, Apple and Linux based operating systems.
• Knowledge of Local Area Network (LAN) and/ or Wide Area (WAN) hardware and software and network communication protocols such as TCP/IP.
• Knowledge of computer languages, mainframe languages, and databases.
• Knowledge of server and required network administration tools including backup and restore.
• Knowledge of call manager and other unified communication solutions.
• Knowledge of networking technologies including VLANs, subnetting, routing and transport protocols.
• Skill in working with network firewall installation and maintenance.
• Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
• Skill in operating various word-processing, spreadsheets, and database software programs.
• Skill in system troubleshooting and problem-solving.
• Skill in reviewing and analyzing complex technical manuals or journals.
• Ability to communicate efficiently and effectively both verbally and in writing.
• Ability to exercise independent judgment.
• Ability to install and maintain Microsoft Windows and VMWare server including Microsoft Exchange mail server, VShare, Esxi, Active Directory.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to maintain confidentiality.
• Ability to work extended hours and various work schedules.
• Ability to work independently and meet strict timelines.

Work Environment:
• Work is performed in a typical interior/office environment.
• Noice level is usually minimal.

Physical Demands:
• Talk, hear, sit, stand; use hands to handle objects, equipment, controls and reach with arms and hands.
• Position requires frequent lifting of up to 50 lbs.

Minimum Qualifications/Requirements:
• Associate's Degree in Computer Science, Information Systems or related field.
• Three years related work experience in system administration; or equivalent combination of education and experience.
▪ Valid Oklahoma driver’s license with ability to meet Seminole Nation liability insurance requirements and maintain eligibility for insurance.
▪ Must be able to pass background check, with no prior convictions and/or felonies.
▪ Must be able to comply with the Seminole Nation Drug Free Workplace policies.

Additional Information
Position Type : Full Time

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